The Basics
TopstepX™ is Topstep’s trading platform built for execution, risk management, and performance tracking. Access it at topstepx.com/trade or directly from your Dashboard. Use the username and password emailed at your first purchase.
Click here to access TopstepX™. You will enter either your username or password, which were emailed to you when you made your first Trading Combine purchase. The password is specific to the platform and can be reset on this login page.
You can also launch TopstepX right from your dashboard!
Once you are logged into TopstepX™, you are ready to trade! Just be sure to select your account in the top left!
TopstepX Features
TopstepX Features: Select each feature drop-down below to learn more!
Account Nicknames
Account Nicknames
Account Nicknames
Give your accounts names so you don't trade the wrong one.
Click the pencil icon next to any account in the dropdown → enter nickname → Save
Works on all account types
Max 30 characters
Resets clear nicknames — new account number, fresh slate
Nicknames aren't visible to Trader Support — always provide your original account number
Alerts
Alerts
Alerts
Turn Sound Alerts and Visual Alerts on or off.
Setup: Settings → Misc → Alerts → toggle Sound Alerts and/or Visual Alerts.
Balances Font Size
Balances Font Size
Balances Font Size
Adjust the font size of the balances shown in your header.
Setup: Settings → Misc → Balances Font Size.
Concurrent Sessions Limit
Concurrent Sessions Limit
Concurrent Sessions Limit
Exchange regulations limit your access to one concurrent user session across all devices (PC, mobile, etc.). Logging into a new device will automatically disconnect your previous session.
Note: You can open multiple browser windows or tabs simultaneously, provided they are all running on the same device and using the same browser version.
Contract Rollover
Contract Rollover
Contract Rollover
TopstepX auto-updates every futures product to the current front month — no need to track rollover dates or volume yourself.
Contracts are automatically rolled over during the daily market close window (4:00 PM – 5:00 PM CST) based on an internal algorithm to determine the optimal time to roll active contracts prior to the next trading day based on volume, open interest, and expiration dates.
Custom Layouts
Custom Layouts
Custom Layouts
Drag any component's header to rearrange your workspace. A yellow guide arrow shows where it'll land.
Adjust your layout → "draft" appears next to the layout name.
Click Save Layout to keep changes, or Save as New Layout to create a new one.
Reset Layout restores the default setup.
Delete Layout removes a saved layout you don't need anymore.
Multiple windows: Pop out multiple windows by clicking the double-square icon in the top-right corner. Once a new window or tab opens, you can maximize individual components (Chart, DOM, Quotes, etc.) by clicking the square icon in the top-right corner of that section. There is no limit to the number of windows you can have open at once.
👉 Important: Exchange rules limit you to 1 device/browser at a time — you cannot have it open simultaneously on a PC and a phone, on two different computers, or on two different browsers (like Chrome and Edge) at the same time. You are permitted to have multiple tabs or windows open at once on a single browser.
Extended and Regular Trading Hours Toggle
Extended and Regular Trading Hours Toggle
Extended and Regular Trading Hours Toggle
Switch between ETH and RTH charts for better context.
Extended Trading Hours (ETH) — near 24-hour coverage. Lower liquidity. More volatile.
Regular Trading Hours (RTH) — higher participation. Better liquidity. More stable price action.
Useful for gap trading, breakout analysis, and volume profile work.
Exporting Trades
Exporting Trades
Exporting Trades
Exporting your trades is a powerful way to review performance, refine strategies, manage risk, and better understand your trading habits.
How to Export Your Trades
Click the Orders or Trades tab at the bottom of the page.
Click "Export."
Select your desired date range and click "Export."
A confirmation will appear at the bottom-left of your screen once complete.
From there, upload your file to Excel, Google Sheets, or any program you prefer.
Hotkeys
Hotkeys
Hotkeys
Keyboard shortcuts for faster execution. Fewer clicks. Fewer errors.
Setup:
Settings gear → Hotkeys
Click Set Hotkey next to the action you want
Press your key(s) → Confirm
Press H on the DOM or Orderbook to enable
Not set by default — configure your own
Desktop only — not supported on mobile
Avoid system-reserved keys (e.g., CTRL+R reloads the page)
Practice in a Practice Account first
Performance Dashboard
Performance Dashboard
Performance Dashboard
Real-time view of your trading activity. Desktop only. Available for Practice, Trading Combine, and Express Funded Accounts.
Access: Performance Stats tab on the left.
Includes:
Balance High/Current/Low, Best Day %, Avg Win/Loss, Best/Worst Trade, Win Rate, Long vs. Short %, Weekly/Monthly P&L
Trade Log with full entry/exit detail
Trader Journal — log emotions, notes, observations
Calendar with Daily P&L
Social Sharing
Stats update as trades complete. Multiple tabs open? Refresh the performance page after each trade.
Price Alerts
Price Alerts
Price Alerts
Price Alerts on TopstepX™ allow you to track key market levels and receive instant notifications when your targets are met.
✋ Before you setting Price Alerts, please know:
Alert Limits: You are limited to a maximum of 40 total alerts at any given time. This cap includes both active and paused/inactive alerts.
Contract Rollovers: Alerts are strictly contract-specific. When a contract rolls over, all attached alerts are permanently deleted, so you will need to recreate them for the new front-month contract.
Alerts are user-specific, meaning any alert you create will automatically share across all trading accounts tied to your same username.
Alert Triggers: If you select the "Every time" trigger option, it will trigger once per minute to prevent performance lag during fast, highly volatile markets.
While alerts will still trigger on the server if your platform is closed or your computer is asleep, you will not receive the visual notification until you log back in. Additionally, audio/sound notifications will not play unless the TopstepX platform is actively open on your machine.
Alert Type: Alerts are currently triggered in the platform only (while trading on a mobile phone or on a desktop). You cannot receive them via phone, email, or SMS at this time.
Setting up Price Alerts
Desktop: To set a Price Alert, right-click the chart on TopstepX and select Create Alert.
Mobile: Click the 3 dots in the bottom right of your screen, then click Price Alerts. From there, click +Create Alert at the top left of your screen.
Price Alert FAQ's
Price Alert FAQ's
Timing, Expiration, and Conditions
What exact time does an alert expire?
Always midnight (12:00 AM) based on the local time zone of your computer when the alert was created.
Example: If you select End of Trading Day, or One Week both will expire at Midnight on either that day or a week from the day you created the alert. However, if you select Till Canceled, that alert will not expire until the contract rolls over.If I select "Every time" and the market is moving fast, can I slow down that trigger?
"Every time" will only trigger once per minute. There is no way to slow it down further at this time.
What happens after a "Once" alert is triggered?
The alert moves to a paused state. You can restart it from the top-right corner, or from the active/paused alerts menu.
What happens to my alerts during rollover?
Alerts are contract-specific. When a contract is rolled over, the alert will be deleted.
What do the different Alert Conditions mean?
Crossing: Alert triggered when the price gets crossed
Crossing Up: Alert triggered when the price gets crossed moving up
Crossing Down: Alert triggered when the price gets crossed moving down
Managing Alerts
How many alerts can I have?
40 total. This includes both active and inactive alerts.
Can I show paused alerts on the chart?
Yes. Go to the alerts icon in the top-right corner, click the settings icon, and check the box for "Show paused alerts on chart." This is turned off by default.
Can I reactivate a paused alert?
Yes. Go to your active alerts and scroll all the way down and you will find the ‘paused alerts’ section.
Can I drag an alert to change the price instead of editing it?
Yes. You can drag and drop an alert on the chart at any time to change the price it triggers at.
Are alerts account-specific or shared across accounts?
Alerts are user-specific, which means they are shared across all of your accounts.
Does clearing the alert log delete my active alerts?
It does not. Active alerts are not impacted by the "Clear alert log" action.
Notifications & platform status
Do alerts work if I'm logged out or close TopstepX?
Yes. The alert will trigger, and you'll see the notification the next time you log in to the platform. Note: sound alerts will not trigger unless the platform is open.
Will alerts trigger while my computer is locked or asleep?
The alert will trigger, but you won't receive the notification until you log back into the platform or wake up your computer.
Can I receive alerts on my phone, email, or SMS?
Not at this time. More updates are planned for these — keep an eye out for additional features in the future.
Can Support see my alerts if I need help?
Yes. Alerts can be viewed in our admin tools, so the Support team is able to help if you have any questions.
Track Your Preferred Products
Track Your Preferred Products
Track Your Preferred Products
Starred products move to the top of the dropdown.
No traditional watchlist. Use favorites instead:
Open the Order Ticket or DOM
Click the Contract dropdown
Star ⭐ your preferred products
Starred products move to the top of the dropdown.
Trade Copier
Trade Copier
Trade Copier
The Trade Copier lets you mirror trades from a Lead account to 1 or more Follower accounts automatically — so you can run the same strategy across multiple accounts without placing every order manually.
Lead account — where you place your trades
Follower account(s) — where those trades are copied to
✋ Before you connect accounts, please know:
The Lead account must have the lowest Maximum Position Size (MPS) of all accounts in the group. Running a 50K, 100K, and 150K? The 50K is your Lead.
If your Lead and Follower accounts are at different Scaling Plan tiers — meaning their margin requirements differ — the Trade Copier may disconnect automatically at the start of a new trading day. Always verify your copy trading settings at the start of each session.
Trade copying is only available for Trading Combine® and Express Funded Account® accounts. Live Funded Account® accounts cannot use the Trade Copier.
Filled orders on Follower accounts only appear in the Order Log after they're filled — not when placed.
While a Follower account is connected, you can't trade it directly. If the order buttons are greyed out, the account is still linked. Remove it in Settings to trade it independently.
Executions are mirrored — but exact fill price and timing may vary slightly due to slippage, liquidity, and market conditions.
Turning off the Trade Copier mid-trade will immediately flatten all Follower accounts.
If the Lead account hits its Maximum Loss Limit, Daily Loss Limit, or gets auto-liquidated, the Trade Copier shuts off and must be manually re-enabled.
When a Payout request is submitted, Follower accounts are automatically unlinked. Check your settings at the start of every session.
⚠️ Important: Please read more about how copy trading can affect potential for hedging here.
Risk Settings for Follower Accounts
Follower accounts support a Personal Daily Loss Limit (PDLL) and/or Personal Daily Profit Target (PDPT). Trade Limits, Symbol Blocks, and Contract Limits are not available on Follower accounts.
Setting Up the Trade Copier
Go to Settings → Copy Trading.
Select your Lead account and check your Follower accounts.
Click Save Changes.
Turning Off the Trade Copier
Go to Settings → Copy Trading.
Click Clear → Save Changes.
Adding or Removing Follower Accounts
Go to Settings → Copy Trading.
Check or uncheck accounts under Follow → Save Changes.
Using the Trade Copier on Mobile
Open TopstepX in your mobile browser.
Tap 3 dots → Trading → Copy Trading.
Select your Lead, check your Followers, tap Save Changes.
Trader Hub
Trader Hub
Trader Hub
Real-time market news and economic events, powered by Financial Juice.
Market News Feed — Up-to-date, real-time breaking news and market developments.
Economic Events Calendar — A live global schedule shown in your PC's time zone.
Data Columns: Shows the Time/Date, the Actual observed result, the Forecast (analyst estimates), and the Previous reported value.
Impact Levels: Events are color-coded by market impact: Red (High), Orange (Medium), and Yellow (Low).
⚠️ Important: High-impact news events bring volatility — wider spreads, fast price swings, and slippage. Trade around them carefully.
Trading Tones
Trading Tones
Trading Tones (Custom Audio Notifications)
Upload custom sounds for key platform events.
Where: Settings → Misc → Custom Sounds
Supported events: Order Filled, TP/SL, Order Rejected, Market Open/Close, Order Cancelled, Position Closed (ITM/OTM), PDLL, MLL, DLL, PDPT
File requirements: Max 3 MB — .mp3, .wav, .ogg, .m4a, .webm
Preview, replace, or delete sounds anytime. Desktop settings carry over to mobile if audio is enabled on your device.
How to upload a Trading Tone
Find the notification you want to customize
Click the Upload icon next to it
Select your custom audio file from your local computer
Click Upload to apply the sound
Important Notes
Audio uploads are account-specific and not visible to other traders
Desktop audio settings carry over to mobile if mobile audio is enabled
Some notifications are new and not included in Hoag's audio pack — only a default sound is available until you upload a custom file
TopstepX does not offer chart price alerts, but sound alerts are available for orders placed, canceled, or filled
TopstepX Order Management
TopstepX Order Management: Select each feature drop-down below to learn more!
Auto Profit / Risk Brackets
Auto Profit / Risk Brackets
Adding Auto Profit / Risk Brackets to your TopstepX Orders & Positions
Designed to help Traders stay disciplined. Attach predefined stop-loss and take-profit levels to every position automatically. Set at the account level — different accounts can run different strategies.
👉 Important: The minimum distance Position Brackets can be placed is 4 ticks from the entry price. If you enter a dollar value for your risk and profit amounts that would make your Position Brackets less than 4 ticks from the entry price, TopstepX will default your Position Brackets 4 ticks away automatically.
Setup:
Settings → left sidebar
Positions module → Risk and Profit fields
Click pencil → enter dollar amounts → Save
Adjust an active trade by dragging the P&L bar directly.
Auto-OCO Brackets
Auto-OCO Brackets
Auto-OCO Brackets
Every entry gets its own take-profit and stop-loss — no manual placement needed. (OCO = One Cancels Other)
When one fills, the other cancels automatically
Brackets apply per entry, not across the full position
Must be flat to enable or switch bracket types
Using the DOM? OCO must also be enabled there.
Setup: Settings → Risk Settings → Switch to Auto-OCO → set values → Save.
Enable Auto-OCO brackets directly on the specific interface(s) you trade from, whether that is the Chart, Order Panel, DOM, or a combination of them.
👉 Important: If you use ticks, TopstepX requiresenter a value greater than 5 ticks. If you use a dollar value, TopstepX will reject your orders if the dollar value entered does not place your brackets at least 4 ticks away from the entry price.
Charting
Charting
Charting
TopstepX supports up to 8 charts on a single screen, each defaulting to /ES. Leave charts unlinked for independent operation, or use Symbol Link (color-coded) to keep them in sync.
Chart Types
TopstepX supports 16 chart types — Bars, Candles, Hollow Candles, Line, Line with Markers, Step Line, Area, HLC Area, Baseline, Columns, High-Low, Heikin Ashi, Renko, Line Break, Kagi, and Point & Figure. Change type and timeframe from the dropdowns in the chart's top-left corner. To set a custom timeframe, click the chart and type your interval — only listed timeframes are valid.
Symbol & Component Linking
Linking syncs a symbol change across all components (charts, DOM) assigned the same color. Click the link icon in any component header to assign a color. For charts, click "Add Chart Link" while the chart is active.
Chart Executions
Displays trade entries and exits directly on your charts. Useful for identifying patterns, reviewing decision-making, and journaling trades. All entry/exit points stack and remain visible even on larger candles. Disabled by default.
To enable: Settings → Charts & Data → toggle "Show Chart Executions" → Save
Place an order — right-click at your price and pick the order type
Modify a working order — click and drag it to a new price
Add a Take Profit / Stop Loss — click your position indicator and drag up or down to set a TP or SL bracket. Modify the same way
Cancel an order — click the "X" next to the working order
Change symbol — click the current symbol and search, or click the chart and type the symbol directly
Chart Value Display
TopstepX supports up to 8 charts on a single screen, each defaulting to /ES. Leave charts unlinked for independent operation, or use Symbol Link (color-coded) to keep them in sync.
Important:
Cannot connect to external platforms like TradingView; custom indicators are not available due to TradingView's commercial licensing terms.
Available timeframes: 1m, 2m, 3m, 5m, 15m, 30m, 1h, 4h, 1D, 1W, 1M (no 10m)
Charts load up to 1 year back.
Countdown to Bar Close
This setting is a countdown indicator that displays the time remaining until each selected bar closes. You can navigate to the Scale Settings by either right clicking on chart scale or by accessing the Chart Settings and checking "Countdown to bar close". Note: this setting does not work on Tick charts.
Chart Drawing Tools
Using TradingView's drawing tools, you can annotate, comment, highlight trends and patterns, measure and forecast, and calculate price levels Double-click a tool for style and visibility settings, or save a style as a template.
Favorite a tool — star it in the dropdown menu for quick access on a floating panel
Hide all drawings — click "Hide All Drawing Tools" in the left toolbar
Snap to price — enable Magnet Mode (click the Magnet tool, or hold CTRL/Command while drawing) to snap drawings to the nearest OHLC price on a bar
Copy chart style: Click "Apply to all" in Chart Settings to copy 1 chart's timeframe, indicators, and look/feel across every chart in your layout.
News Events
TopstepX auto-plots high-impact news events directly on your charts — click a marker to see the event. Right-click the chart and select "Hide Marks on Bars" to remove them.
Chart Display Settings
Chart Value Display Type — show order/position values in Dollar value, Ticks, Percent, or Points
Hide Economic Events — hides economic news plots from your charts
Hide Chart Plots / Chart Plot Alignment — additional display controls under Settings → Charts & Data
Order Management Overview
Order Management Overview
Types of Orders
Order Type | Description |
Market Order | Filled immediately at the current market price |
Limit Order | Filled at a specific price you set |
Stop Market Order | Pending until conditions are met; used to limit losses or enter after a confirmed directional move |
OCO (One Cancels the Other) | 2 linked orders — when 1 executes, the other cancels automatically |
Trailing Stop Order | A stop that trails the market in set increments as price moves away |
Filled Order | An order that has been executed |
Open/Pending Order | An order waiting to be filled |
Risk (Stop) | Amount (USD) you're willing to lose on a position. Position closes when reached; updates as size changes |
To Make (Take Profit) | Amount (USD) you want to gain on a position. Position closes when reached; updates as size changes |
Learn more about Order Types here.
Order Ticket
Select Buy or Sell, pick your order type (Market, Limit, Stop Market, Trailing Stop, or OCO), and access Cancel All, Flatten All, and Reverse Position.
Time & Sales
A live feed of all trading activity for your selected product. To filter by minimum trade size, go to System Settings.
DOM (Depth of Market)
The DOM (also called the ladder) displays market depth, volume profile, and price levels for one-click trading.
Left-click Bid or Ask → Limit Order
Right-click Bid or Ask → Stop Order
Hover, click, and drag existing orders to move them to a new level
Active positions appear highlighted in blue with theoretical P&L updating as your position size changes.
Column Breakdown:
Price — Available market price levels
Bid / Ask Size — how many contracts buyers/sellers want at each level
Volume Profile — Total traded volume per price level, useful for spotting support/resistance
My Bid / My Ask — Shows your working orders (Limits, Stops, Take Profits)
Market Data — TopstepX shows the Explicit Book — real orders traders have actually placed, not an Implied Book of synthetic, system-generated orders.
Level 1 (Top of Book) — Default view, shows only the best bid and best ask.
Level 2 (Full DOM) — Displays full market depth across multiple price levels.
DOM Settings — Customize the DOM's look and layout from the gear icon at the top of the DOM.
Fixed-width Bid/Ask volumes
Hide Join Bid/Ask, Reverse Position, Flatten All, Close ---Position, Cancel Order, or Cancel All buttons
Hide the ---P&L or Volume Profile column
Always show My Ask / My Bid
Bid/Ask background color, font size, and row padding
☝️ TopstepX supports 1 window at a time — the DOM cannot be moved to a secondary screen. If you place orders from the DOM, make sure OCO Brackets are enabled there. If OCO is off in the DOM, Auto-OCO Brackets won't apply — even if enabled in Risk Settings.
Trading Activity
The bottom panel breaks down your account and activity:
Accounts — All active accounts in one place
Positions — View or close open positions; edit Risk (Stop) and To Make (Take Profit) in USD
Orders — All completed and open orders for the day; cancel any pending orders
Trades — All completed round-trip positions
Quotes — Current market conditions for all available futures products
Order Confirmations
To enable: Settings → Charts & Data → Order Settings → Show Confirmations → Save
TopstepX Risk Settings
TopstepX Risk Settings: Select each feature drop-down below to learn more!
Contract Limits
Contract Limits
Contract Limits
Cap the number of contracts you can trade per symbol.
Orders exceeding the limit are automatically rejected
Applies to order entry only — won't close open positions
Take Profit and Stop Loss bracket orders are ignored
Enforced separately for long and short
Setup: Settings → Risk Settings → Contract Limits → enter limits → Save.
This is also where you can see current contract limits according to your account type/size.
Trade Limits
Trade Limits
Trade Limits
Cap total trades per day and/or week.
Every entry and exit counts as a trade
Once the limit is hit, no new trades
Open positions can still be managed
Trade limits do NOT auto-close open positions
Setup: Settings → Risk Settings → Trade Limits → enter max daily/weekly → Save.
Trade Limits allow you to set a maximum number of trades you can take per day and/or week.
Daily Risk Lock
Daily Risk Lock
Daily Risk Lock
Lock your risk settings for the day. Covers PDLL, PDPT, and Trade Limits.
Can't be changed until the next trading day
Unlocks at 5 PM CT
Support cannot reverse a lock once applied
Setup: Settings → Risk Settings → set limits → Save → Lock Risk Settings for Day → Confirm.
Lockout
Lockout
Lockout
Manually block yourself from trading for a set period. Per account — must be set separately for each.
Choose a session (NY, London, etc.) or custom duration (15 min, 1 hr, all day)
Once applied, it can't be canceled
All open positions and working orders close immediately
Support cannot reverse a lockout
Setup: Settings → Risk Settings → Set Lockout → choose option.
Personal Daily Profit Target/Daily Loss Limit
Personal Daily Profit Target/Daily Loss Limit
Personal Daily Profit Target/Daily Loss Limit
The Personal Daily Profit Target (PDPT) and Personal Daily Loss Limit (PDLL) are optional risk settings in TopstepX that allow you to define daily profit and loss thresholds. Learn more about the PDLL here.
Setup: Settings → Risk Settings → enter limits → choose action → Save.
When a threshold is hit, your account responds based on the action you selected. Final outcome depends on market volatility, slippage, and contracts being exited at the time.
Trailing Personal Daily Loss Limit (TPDLL)
The TPDLL is an advanced risk management tool that allows Traders to set a loss limit that dynamically adjusts based on their highest reached account balance. Once the limit trails up, it never moves back down—locking in gains and managing your risk in real time. Learn more about the TPDLL here.
Copy Trading Behavior
When a threshold is reached while copy trading:
Follower Risk Setting | Behavior |
No PDLL/PDPT set | Any liquidation or block on the Leader applies to the Follower |
PDLL/PDPT + Liquidate | Follower liquidates and is removed from the copier when its limit is hit |
PDLL/PDPT + Liquidate & Block | Follower liquidates and is blocked for the day; auto-resumes the next trading day unless manually removed |
Privacy
Privacy
Privacy
Hide sensitive numbers from your header if you stream or share your screen. Toggle visibility for:
Balance
Maximum Loss Limit (MLL)
Realized P&L (RP&L)
Unrealized P&L (UP&L)
Daily Loss Limit (DLL)
Setup: Settings → Privacy → toggle Streamer Mode for each value you want hidden.
Symbol Block
Symbol Block
Symbol Block
Symbol Block allows you to restrict specific trading symbols, helping you stay focused on the products you trade best and avoid unnecessary risk.
Doesn't close open positions
Doesn't cancel working orders
You must manually remove a symbol to trade it again
Combine Symbol Block with other risk settings (e.g., Trade Limits, Daily Risk Lock)
You can select one or more symbols to block from trading.
Setup: Settings → Risk Settings → Symbol Block → select symbol → Add Block → Save.
Blocked Symbols will appear in your Current Symbol Blocks list. To remove a symbol, click the “X” next to it and save.
Trade Clock
Trade Clock
Trade Clock
Pauses new entries without closing open positions or orders. Unlike Lockout — you keep control of your active trades.
Setup: Risk Settings → set duration → Enable Trade Clock.
Can still manage existing trades, adjust stops/targets, and use Flatten All while active.
| Trade Clock | Lockout |
Closes open positions | No | Yes |
Cancels working orders | No | Yes |
Prevents new entries | Yes | Yes |
Manage existing trades | Yes | No |
The Tilt™
The Tilt™
The Tilt™
The Tilt is Topstep's proprietary real-time sentiment indicator showing the long/short positioning of all Funded Traders on TopstepX. It gives you a visual breakdown of buy and sell interest for ES, NQ, CL, and GC — updated every 10 seconds using Express Funded Account data.
How to Access
The Tilt is enabled by default in the bottom panel. If you don't see it, click the "+" icon in the top-right corner and select The Tilt. If it's still missing, use Reset Layout to restore defaults — note this may remove any custom layouts you've saved.
Best Practices
Use alongside technical analysis and risk management — not as a replacement
Reflects Topstep funded trader positioning only, not the broader market
Sentiment shifts quickly; always factor in current market context like news and volatility
Confirm Account Switching
Confirm Account Switching
Ensure you’re trading the right account be turning on Confirm Account Switching.
Settings —> Charts & Data —> Confirm Account Switching
Distance to MLL
Distance to MLL
Distance to MLL
Swap your header display from your Maximum Loss Limit balance to your distance from it — how much room you have left before you hit it.
Setup: Settings → Misc → toggle Distance to MLL.
General Troubleshooting
If you’re experiencing latency or slow performance:
Lower your Data Speed (Slow or Medium Recommended)
Remove indicators and add them back one at a time
Reduce the number of active indicators
If you’re on mobile, try using another device such as a laptop or desktop
Try another browser or incognito mode
Clear your Cache and Cookies
Use a website to check your connection quality (not speed test) to USA based servers.
⚡️ TopstepX uses real-time exchange data with no artificial delay. On slower machines or Wi-Fi connections, this may impact performance.
Inverted Charts
Inverted Charts
Inverted Charts
If your chart appears upside down, the Invert Scale setting is likely enabled.
Right-click on the price axis on the right side of the chart
Look for "Invert Scale"
If it is checked, uncheck the option
The chart should return to its normal orientation
Data Feed & Connection
Data Feed & Connection
Data Feed & Connection
TopstepX pulls data straight from the exchange(s)— no third-party feed. Data servers sit in Northern Virginia, and every Trader connects there regardless of location for market data.
Pick your refresh speed:
Slow — 750ms
Medium — 250ms (default)
Fast — 50ms
Chart lag does not affect trading and orders — order execution runs server-side, not through your browser. Traders are advised to monitor their Positions tab at all times.
How to Flatten Your Trades
How to Flatten Your Trades
How to Flatten Your Trades
If you want to quickly exit all positions and cancel all working orders, use Flatten All.
This will close all positions and cancel all working orders on the selected account
It does not affect other accounts
Flatten Your Trades
Locate the Flatten All button (available on both the Order Ticket and DOM)
Click Flatten All
Click Confirm
Daily Loss Limit Value Not Showing in Header
If the Daily Loss Limit value isn't visible in your account header, try these steps:
Set your browser zoom to 100% and make sure the window is fully maximized — header values can disappear when the window is too narrow.
Check for a customization or gear option in the header and confirm "Daily Loss Limit" is enabled.
Confirm you have the correct account selected — the header reflects the active account only.
Discord
If you're unable to flatten directly on the platform, you can submit a request through out #get-flat channel in Discord.
Include:
Account number
Platform (TopstepX)
Brief reason for the request
Our team will review and process the request as quickly as possible.
💡 Orders, stops, or take profits not showing on your chart? Check chart linking first. Click the link icon on your chart and confirm it's connected to the account you're actively trading. This is the most common reason orders don't appear visually even when they're executing correctly. Performance troubleshooting (data speed, cache) is a separate issue.
Mobile Devices
TopstepX is mobile-friendly and can be accessed through your phone’s web browser, allowing you to manage trades and monitor the market on the go. Most desktop features are available on mobile, providing a consistent and flexible trading experience.
For the best experience, use a smartphone, and tablets may perform better in desktop mode. Please note there is currently no mobile app. If the mobile version is not loading correctly, ensure that “Desktop Mode” is disabled in your browser settings.
Mobile Navigation
Account Info—View a snapshot of your account balance, UP&L, RP&L, and parameters. Switch between accounts via the dropdown or trigger a Manual Lockout right from this panel — once enabled, it can't be reversed.
All Accounts—Overview of every account tied to your login, including status (Active, Temp. Liquidation, Goal Achieved, or Ineligible), Created On date, Account Name, Win Rate, Total Lots Traded, Day P&L, Open P&L, and Account Balance.
Positions—Monitor open positions in with details on Time, Symbol, Position size, Entry Price, Risk (Stop Loss), To Make (Take Profit), P&L, and a 1-tap Close button.
Orders—Track open, filled, canceled, or rejected orders with key price levels and a quick Cancel option.
Trades—Review your completed round-trip trade history, including Symbol, Size, Time, Entry Price, Exit Price, P&L, and Fees.
Mobile DOM:
Limit Orders — tap Bid Size (buy, below market) or Ask Size (sell, above market)
Stop Market Orders — tap Bid Size (buy, above market) or Ask Size (sell, below market)
Breakeven ("B/E") Order — appears once a position shows a positive unrealized P&L. Tap it to place a Stop Market order at your average entry price
Mobile Charts:
Change symbol — tap the "+" near the chart's right edge and pick from the dropdown
TP/SL from chart — tap your position indicator, then drag up or down. A blue-outlined dot shows it's active to move
Order types on mobile charts — Market, Limit, Stop, and Trailing Stop, all accessible from the same "+" button
🛜 Important: Because mobile performance depends on your device, Wi-Fi, and data provider, we’re unable to troubleshoot mobile-specific issues that may be related to connectivity.
TopstepX YouTube Videos
TopstepX offers a video library on YouTube with a variety of videos to help you get comfortable with the Platform.
These videos are designed to provide quick, easy-to-follow guidance so you can find the information you need and learn at your own pace. Whether you’re just getting started or diving deeper into specific features, the library is a great place to find the information you’re looking for.
You can access these videos anytime on YouTube.