Trading at Topstep should be approached with the same professional behavior and mindset as trading in the real markets, with the ultimate goal of moving into a Live Funded Account. Any actions that undermine the professional standards we expect from our community or the integrity of our mission are considered prohibited conduct. Below are some examples:
Excessive purchases of Trading Combines or Resets
Excessive use of Express Funded Accounts and trading irresponsibly within them
Intentionally depleting the account balance in Live Funded Accounts to force a failure
Being rude or disrespectful to Topstep employees or Discord Ambassadors.
Constantly asking for Resets, freebies, or special exceptions
Threatening to write a bad review to get free/discounted Resets or Trading Combines
Using promo codes in unintended ways or attempting to abuse discounts
Opening an excessive number of support tickets or repeatedly calling support unnecessarily
Tagging Discord Ambassadors or Topstep employees excessively in the Discord community
Creating a toxic or negative atmosphere in the Discord community
Publicly posting private correspondence or communications
Initiating chargebacks against Topstep
Sharing falsified images or screenshots that do not belong to you
If you have questions regarding Professional Behavior at Topstep, don't hesitate to contact the Trader Support Team.