We believe in the opportunity we provide, and we stand by our service. We commit to working to resolve any issues you may have. However, if in the first 14 days of your first Topstep purchase, you decide Topstep is not the place for you, or you are not satisfied with the quality of our service, we will refund a maximum of one monthly renewal payment for your Trading Combine. We just ask that you provide feedback as to why the program was not a fit for you.

When you start a Trading Combine, you are activating a monthly subscription which will be re-billed approximately every 30 days. Your Trading Combine will automatically renew every 30 days until you pass the Trading Combine or cancel your subscription. You can view and manage your subscription here.

It is the trader’s responsibility to manage their subscription and ensure it is turned off if you choose to cancel your subscription and avoid additional subscription charges. Refunds for accidentally leaving subscriptions on whenever you do not wish to continue in the program will only be considered for a refund within 72 hours after the charge is processed for accounts with no new trading activity.

If your account is ineligible for funding due to a broken rule at the time of your monthly payment, your account will be automatically Reset-at-Rebill at no additional charge after your payment is processed. You would then have a full month for trading and be eligible for funding.

Topstep does not provide refunds for purchases where the code was applied incorrectly, nor do we provide refunds for purchases made outside of the promotion terms and conditions. Since our offers are available for a limited time, we do not extend refunds for any discounts or codes that may have been missed. Please review our Promo Code Information page for more details.

Passing the Trading Combine requires you to reach all of the required targets based on the account size. If these requirements are met shortly after a monthly payment, we cannot offer any form of refund or prorate the payment.

These requirements are outlined prior to beginning the program so that all traders are aware of the criteria for funding. In this situation, if a subscription payment was not made, the trading account would have been closed and funding would not have been available.

Additionally, when funding is earned in a Trading Combine, the subscription and all paid fees are considered used in full. Any new Trading Combine subscriptions would require a new payment unrelated to any previous accounts.

Topstep does not offer refunds for switching trading platforms. If a Trading Combine purchase was made within the last 72 hours and there has been no trading activity, the Trader Support Team can usually assist with switching platforms. Click here to learn more about the available options for switching your trading platform after purchase.

Topstep does not provide refunds for Reset purchases, including refunds for accidentally resetting the wrong account or resetting the same account twice. It's important to be careful when resetting your account and ensure you're resetting the correct one by checking the account number before proceeding.